“I have had my QSC designation since 2002, and feel that it has, year after year, strengthened my listing presentations, as well as helped secure buyer clients. I do a lot of advertising in print and online, and the QSC material really ties in nicely to my personal promotion. Lastly, I have used the referral network a few times, and it has worked smoothly and easily each time in order to get me in contact with a top professional.”

“For years we’ve gotten many types of subjective feedback telling us that our sales associates are the most professional in our marketplace. By partnering with QSC, we can now actually measure our high service quality and customer-service satisfaction, and talk about it with certainty. Plus, QSC helps us focus in on details for making our very good service even better.”

“My goal has always been to provide exceptional service to my clients. Being Quality Service Certified (QSC) helps me critique my performance as a real estate professional. The QSC Guarantee and independent validation of my service record definitely sets me apart from the rest when buyers and sellers have to decide which agent is best for the job.”

“Quality Service Certification is my most powerful sales tool. It is perhaps the only measurable standard of performance available to sellers and buyers.”

“My QSC designation has been a very important part of my business model. I strongly believe in providing the highest level of service to not only my clients but other agents, our office support staff and management team. I have incorporated my QSC designation into my marketing presentations, buyer orientation booklets, personal website and mailing campaigns. Our RE/MAX office is 100% QSC Certified and I tell all my clients how important the accountability measurement is for strengthening my confidence level.”

“Agents with the QSC certification are benefiting in several ways. First, the formal identification of seller and buyer service standards helps the agents and their clients better understand the service that the agents will provide. Secondly, the process of the client responding to the post closing survey adds great validity to the overall level of service, and helps agents maintain a constant awareness of the value of good quality customer service.”