Quality Service Certification, Inc.

Board of Advisors

Kelli Amundson

President, RE/MAX All Cities Realty, Los Angeles, CA

Ms. Amundson began working for her father, Bob Todd's, real estate company almost 18 years ago. Mr. Todd had started a RE/MAX franchise two years before with two offices in the Southern Los Angeles area -- Manhattan Beach and Hermosa Beach. In 1984 the company had a total of 40 agents. Ms. Amundson managed the staff and daily operations while her father recruited agents. The company continually grew despite the hard times faced by the California real estate industry in the early 90's. Ms. Amundson was named President in 1997.

Today, the operation has spread throughout Los Angeles County with a Resort Division in the mountain community of Lake Arrowhead and one of the first pure RE/MAX Commercial offices located in West Los Angeles. They have over 650 agents with 13 locations. RE/MAX All Cities Realty enjoys annual sales in excess of $2 Billion, ranking it as the third highest in sales volume within the International RE/MAX franchise network and among the top fifty of all real estate companies in North America.

The mortgage origination joint venture partnership she formed with Chase Mortgage in 2001 is the most successful of all Chase partnerships within the RE/MAX network.

Ms. Amundson considers herself a full time student in learning innovative and practical applications to all aspects of the industry with particular attention to technology and the Internet related to customer acquisition, customer service and agent productivity. Her courage in being a selective “early adopter” in new concepts and technologies has unquestionably contributed to the growth and success of her firm .

Robert M. Campbell

President, Member of the Board of Directors, CT Realty

Mr. Campbell has over 34 years of experience in real estate development. He was a general partner with Birtcher, a real estate development company located in Laguna Niguel, California, where he was responsible for the development of commercial real estate projects involving 7.5 million square feet of space. He was a former Chairman of the Board of Pacific National Bank in Newport Beach, California.

In the nine years of its existence, CT Realty Corporation has completed 117 transactions and brought in $1.5 billion in total capital, including acquisitions, sales, development and redevelopment. The company's strategy has remained the same, but lately, it has started expanding into other areas.

Campbell received Ernst & Young's 2003 Entrepreneur of the Year award, one of seven businesspeople honored with the title for exemplary work in a variety of businesses in the Orange County, Inland Empire and Arizona regions. He also was presented with the UC Irvine Real Estate Management Program's 2003 Lifetime Achievement award for excellence in the field of real estate business services. The award, which is in its 15th year, is presented to a person who has exhibited a long period of positive influence over the real estate industry in Orange County.

Mr. Campbell received a B.S. in Engineering from Santa Clara University and an MBA and Ph.D. in Business Administration from University of California, Los Angeles. He is also a licensed California Real Estate Broker.

Steve Goodman

Area Chairman, Orange County, CA - ARTHUR J. GALLAGHER & CO.

With 28 years of insurance experience, Mr. Goodman founded Goodman Insurance Agency, Inc. and Associated Risk Managers in 1977. In March 1999, the company was sold to Arthur J. Gallagher & Co., the world's 4 th largest insurance broker. As Area Chairman of both purchased companies, his area produces $25 million of annual premiums.

Mr. Goodman serves on the Board of Directors for CT California Fund IV, is active in the Building Industry Association of Orange County, CA, and is a frequent lecturer on Construction Defects and California Worker's Compensation.

Mr. Goodman received his B.A. Business from Cal State Fullerton University in 1976 and received his Administrative Teaching Credential in 1977.

Garnett L. Keith, Jr.

Chairman SeaBridge Investment Advisors

From 1984 -1996 Mr. Keith was Vice Chairman and Chief Investment Officer of the Prudential Insurance Company of America, supervising the company's global investment activities comprising roughly $250 billion. Between 1977 and 1984 he supervised Prudential Corporate Finance and Pension Asset Management activities. As Chief Investment Officer, he was responsible for Prudential Investment operations in nine foreign countries.

Prior to joining Prudential, Mr. Keith lived in Columbus, Indiana where he was Vice President and General Manager of Irwin Management Company, a private assets management company. In addition to managing assets for family clients, Irwin managed a partnership funded by a small number of European financial institutions.

Mr. Keith is a trustee of the Howard Hughes Medical Institute, a philanthropic endowment with assets of $13 billion, and serves as Chairman of the HHMI's Finance Committee, overseeing its investment programs. Garnett also serves on the Boards of several International Investment and Investment Management companies. He also serves on the Board of SuperValu, Inc., the country's largest food wholesaler. Garnett holds Chartered Financial Analyst and Chartered Financial Consultant designations. He is a graduate of Georgia Tech and received an MBA, with distinction, from Harvard Business School.

Forest E. Olson

Chairman, CEO Coldwell Banker Real Estate Group (Retired)

Mr. Olsen was the founder of the Forest E. Olson Company, the largest real estate company in California. The company was the first and cornerstone acquisition of Coldwell Banker at the beginning of Coldwell Banker's history of unprecedented growth. As CEO and Chairman he guided three companies: Coldwell Banker Residential Brokerage (nation-wide company owned brokerage operations), Coldwell Banker Relocation Services (International provider of relocation services, corporate policy consulting and referral network) and Coldwell Banker Residential Affiliates (the real estate franchising unit). Each business unit became a recognized industry leader.

Under Mr. Olson, Coldwell Banker created an industry model for innovation, intelligence, initiative and integrity. The unprecedented growth and success of Coldwell Banker legitimized real estate brokerage and relocation as an industry. This success also served to inspire new competitors, new ideas and a new era of growth that ultimately lead to the acquisition of Coldwell Banker by the world's largest retailer, Sears Roebuck, as part of an even grander strategy. Mr. Olson has left both Coldwell Baker and the real estate industry a remarkable leadership model and legacy. He is a graduate of UCLA.

John B. Parker

Principal Parker Properties

Mr. Parker founded Coldwell Banker's commercial office in Newport Beach in the 1960's and went on to become a division president. Later he formed his own companies Parker Properties and Parker Partners which developed more than $300 Million of Southern California's most significant office, industrial and commercial real estate projects. Currently he is developing Summit, a 63-acre office campus in Aliso Viejo.

In October of 1999 the Graduate School of Management, University of California, Irvine, honored him at their 11 th Annual Real Estate Conference with the Lifetime Achievement Award . Mr. Parker is a highly successful businessman with significant experience in each of the key areas of starting and building a business. He is a well-connected, highly respected and visible member of the Orange County and Southern California business communities. He earned his undergraduate degree at UCLA.

Murray L. Zoota

President and Chief Executive Officer of Fremont Investment & Loan

Mr. Zoota founded Fremont Investment & Loan in 1930. The firm is, predominantly, a sub-prime lender, originating approximately $500M per month predominantly through its wholesale channels. Fremont offers a variety of first-lien products, some of which are customized for short turn-around cycles.

Fremont Investment & Loan provides insured deposit accounts through a network of nearly 20 branches in California, as well as commercial and residential real estate loans nationwide through nine commercial and five residential regional offices. Office properties make up about a third of its commercial investments, followed by industrial, hotel/motel, and retail properties. The lending is done on a senior and secured basis, minimizing credit exposure through conservative loan underwriting and appropriating loan to collateral valuations and cash flow coverages. Loans are originated through independent loan brokers.

Origination activity nationwide is targeted at $5 billion per year. It is the California-chartered industrial bank subsidiary of Fremont General Corp. The deposit accounts are insured by the Federal Deposit Insurance Corporation.

Under Mr. Zoota's leadership, since 1990, Freemont Investment & Loan has experienced unprecedented growth and profitability.