"Service has always been a source of pride in our organization. We've
believed we were the best and now we intend to prove it! Every manager and
agent is becoming Quality Service Certified®."
- Robert Moline, CEO, HomeServices of Nebraska, Lincoln, NE
"I sponsored the Quality Service Certification® program because the
information and systems the QSC program provides are those that I wanted all of
my sales associates to be able to offer their clients. Also, getting the
information back from the surveys is a useful management tool."
- Karen Lavallee, Broker, Windermere Real Estate/Wall St., Inc.,
Seattle, WA
"Ultimately, when you do a listing presentation and prospects ask what
separates you from other people in town, you can go to the QSC website and say
that these are the things that will be done, and this is how I work and I can
show them what my customers have said about me on the surveys."
- Sally Corbin, Broker/Associate, Gammons Realty, North Kingstown, RI
"Great presentation! It's a pleasure to have "service" be the
focus of a program and not just have another presentation on self-promotion.
Thank you."
- Kathleen Kershaw, Agent, RE/MAX Properties, Inc., Colorado Springs, CO
"I strongly recommend the Quality Service Certified® program to every
real estate professional. Your business can compete or lead...this program will
be the defining difference."
- Ginny Shipe, Executive Vice President, CRB Council, Chicago, IL
"Quality Service Certified® has been a tremendous asset to my business.
I'm so proud to be Quality Service Certified®. It really gives me the edge
over the competition."
- Veronica Mullenix, Agent, Coldwell Banker United, Houston, TX
"As a result of the QSC program, I now have a process or program to better
service my clients. This system will help me sell my value in the
marketplace."
- Laurie Humbert, Agent, RE/MAX Select Realty, Wexford, PA
"The QSC system provides management with a very thorough survey and
reporting process and has saved staff time (and money)! We feel that this may
be one of the most important certifications available. It is our goal to get
each of our agents Quality Service Certified®."
- Bob Todd & Kelli Amundson, Broker/Owners, RE/MAX Beach Cities,
Manhattan Beach, CA