Quality Service Certification, Inc. is the premier advocate of consumer-oriented quality service in the real estate industry.
QSC conducts training and certification programs throughout North America. Our clients include individual real estate professionals, leading national and regional real estate organizations, small independent brokers and boards of Realtors®.
A Quality Service Certified® sales professional offers consumers the only sensible alternative to the "lowest price" - measurably better service and confidence through accountability.
"QSC has proved to be a very valuable tool in gaining new clients. By directing potential clients to my QSC ratings, they get a tangible idea of what I'll do for them. I like to use a discussion of QSC ratings as an opportunity to stress my commitment to excellent client service. I find that making potential clients aware of my QSC service rating is far more effective than touting "top producer" status. In the current real estate market conditions, now more than ever, clients need to feel secure that they are hiring an agent who knows the market and will work hard to meet their unique needs. Since marketing real estate is a service based industry, promoting one's service record is the best way to earn new clients. QSC provides the means to do just that through past clients' feedback. The fact that QSC is an independent rating service makes their ratings very credible. I'm delighted that comments from past clients, in their own handwriting, are now available on QSC's website."
Ralph Merideth is helping to set the new service standard for the industry. Ralph has earned his Platinum status by achieving 100% client satisfaction based on his past client service satisfaction evaluations. For more information about Ralph and his Customer Satisfaction Rating, go to his consumer site profile.
We invite you to explore our web site and discover how serious we are about quality service delivery.
There is a no better time than now to become Quality Service Certified®.
