Quality Service Certification, Inc. Quality Service Certification
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Congratulations to the Agent of the Month:
Carol Chapman
Quality Service Certified®

Tomie Raines, Inc., East Lansing, MI

Let Your Excellent Service Speak For Itself

Why keep your service a secret? If you are great at what you do, QSC can help you accelerate your business immediately.

In this competitive market, surveys indicate that home buyers and sellers are craving consistent, responsive and reliable service. As a QSC professional, you have the resources and marketing materials that give prospects, early in the relationship, the confidence to choose you as their sales agent.

QSC helps you attract more prospects and convert more prospects to clients by proving that you offer better value. Your customer satisfaction rating, customer comments and pie charts detailing your excellence on our independent website give you a critical advantage in gaining the trust of prospects.

As a Quality Service Certified real estate professional you will leverage your business with QSC’s tools and resources, focusing on:

  • Using the Service Guarantee for differentiation
  • Utilizing customer satisfaction survey results to attract prospects and market your excellent service
  • Accessing presentation and consultation script and dialogue
  • Maximizing your visibility to prospects through the QSC consumer website

Gain the QSC Advantage...

Differentiation and Validation of Your Excellent Service

Coaching and Tools to Accelerate Your Business


Discover more about earning the Quality Service Certification designation now or
Call 888-547-4772.


Congratulations to the Agent of the Month:
Carol Chapman
Quality Service Certified® Platinum

"Caring service to my clients is my top priority! Quality Service Certification has given me a unique opportunity to enhance my relationships with my client base, before and after the sale! Both my company and I promote our QSC Guarantee in our listing and buyer presentations so our clients understand we have an independent company grading the services that we provide. I believe that having the distinction of Platinum Level Service is a win win for both myself and the buyers and sellers I represent. I have the added confidence to know I offer great service and my clients have additional consumer confidence to know I have a proven record of caring service. I am proud to hold the QSC Platinum Service Certification!"
- Carol Chapman
Tomie Raines, Inc., East Lansing, MI

Carol Chapman is helping to set the new service standard for the industry. Carol has earned her Platinum status by achieving 100% client satisfaction based on her past client service satisfaction evaluations. For more information about Carol and her Customer Satisfaction Rating, go to her consumer site profile.


QSC Mission Statement

We invite you to explore our web site and discover how serious we are about quality service delivery.

There is a no better time than now to
become Quality Service Certified®.

QSC® makes the delivery of better service a reality for you and your business.